|Years old:||I am 19|
Our newly remodeled lobby is a great place to hang out with your friends and family with hour coffee stand. The guest bathrooms have a gentle touch from our housekeepers who work hard to ensure that your room is clean, fresh and comfortable. Enjoy shopping at Vancouver Mall, endless nearby dining, a close proximity to Portland International Airport and much more at this Vancouver, WA hotel.
A friendly staff, premium amenities and quality service greet you as you enter the hotel, but the comfortable and well-appointed rooms will keep you coming back again and again. Each accommodation at this Vancouver, Washington hotel includes all the comforts and convenience of home, including Internet access, and TVs with cable.
Mini-suites, whirlpool tub suites and two-room suites are also available upon request. Other amenities at this Best Western Vancouver Mall Drive include a complimentary hot full breakfast each morning, an indoor heated pool, spa, dry sauna, on-site fitness center and conference facilities available for up to 35 guests. We have stayed here many times in the past. The staff are very pleasant and helpfull. Rooms are clean. Location is excellent for travelers and visitors. The indoor pool was great and not crowded.
The breakfast was far from great but had enough to satisfy.
Enjoyed the friendly and staff and location close to the Vancouver Mall area. Access to the freeways was also a plus as we traveled in several directions around Washington and Oregon. Hotel was very clean and social distancing was respected by staff and guests.
I had a great night's sleep, good service, easy booking. I quickly and easily booked my room.
Quick and easy check in and the location was perfect stop over for my needs. Yes I would stop and stay here again! Sheets had stains in first room, but room phone didn't work to ask for new sheets. Newly ased room had missing peep hole so anyone could look into the room, so got reased again. Rooms had the florescent LED lights, which I'm not a fan of. Trash was piled up near garbage cans by the elevators.
This is the only best western I will stay at from now on. The morning staff is the greatest.
Extremely helpful and attentive and knowledgeable. Quiet, clean rooms laid back atmosphere which you don't find often. Inna who is apparently the General Manager suggested to my wife to go to another room. She didn't ask me yet how I felt and as soon as I spoke with my wife I said no I want a refund I do not feel comfortable staying at a hotel that has such egregious cleaning habits as to miss something this foul let alone the basics.
So she the manger refused to give my Wife Journey a refund. The hotel was for my daughter birthday!!! And you ruin our trip. You're foul. I'm contacting corporate best western about this incident. The room was disgusting. There was blood splattered on a wall, hair in the bed, the chair was completely crusted and covered in grime and filth. The staff was horrific.
We left and found a different place to stay. This was a Last minute pick hotel. It was nice stay. We had good experience with it. The breakfast was hot and ready. Very delicious food, coffee.
Ladies ready love
The staff was friendly and ready to help any time. There was no towels in the room so we had to go get it, but otherwise it was a nice stay for the price. The room was clean and big. Tara has been great. I've been yp several hotels and haven't come across anyone who works as diligently as she does overnight. She typically has a pleasant demeanor and seeing her work ethic is very motivating!
Shes also proactive and personable with all guests!
We needed to stay near family after a move. This BW fit the bill, perfectly.
We weren't interested in using the pool and overheard it ended up being out of service for a few days. The clerks had to tell customers that were really disappointed, but the staff stayed professional throughout the situation. Would definitely stay here again!!
The room was dirty and the bath towels were literally strings hanging off of them. There were items burned into the carpet. I have stayed in best western hotels and never had this kind of dissatisfaction with the facilities. Dont waste your time or money to stay at this particular place. The clerk was very kind and helpful both at check in and check out! Our room was wonderful.
The bed very comfortable which was greatly appreciated as we had been traveling for almost 2 weeks. This was the most comfortable by far. Also the breakfast was fantastic. We placed our order at check in and is was ready for us by 6 a. It was a tasty, warm breakfast and there was plenty of it. Quite a nice change from the brown bag breakfast we had received earlier in the year at another hotel.
We have stayed here before, was impressed.
Stayed again, and the staff continues to shine! This hotel has trained their staff very well. Check in, check out was most pleasant.
Clean, quiet, was able to park my truck and trailer right onsite which was a plus. We loved your hotel! Amazing customer service, room was very clean, amenities were on par and loved the breakfast and pool were open again!
Thank you for the amazing stay and keep up the good work. We will be back. I was in town to visit friends and this location was less than 10 minutes from their house. It was super close to freeway access as well which made getting around to tourist attractions easy.
The staff was extremely nice, the room was clean and when I mentioned that I work nights so I keep odd hours they were mindful to put me in an area that wouldn't disturb other guests, which was super thoughtful. When I came in I greeted by Cece, she has the greatest customer service skills she was there for me and my family when needed, my family said they will only come back to this hotel because of cece's services.
Located within walking distance of the Vancouver Mall, this hotel offers comfortable, clean rooms. Several Covid restrictions are in place but, in spite of these, the staff and service is friendly, attentive and helpful. We have stayed at this facility, with my service dog, for over 5 years.
But this time, the "breakfast bag" was dissatisfying and disappointment. Was not asked what I wanted for my bag but I could purchase anything in the refrigeration area. I've never had that happen before. When asked, was told the owners can set their own prices.